Service Policy – Apher LLC (Woodbridge, VA)

1. Overview
Apher LLC provides professional pressure washing and soft washing services for residential and commercial properties in Woodbridge, Virginia, and surrounding areas. We are committed to delivering high-quality, honest, and reliable service with a strong focus on customer satisfaction.

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2. Service Areas
We serve Woodbridge, VA and nearby communities. If you’re not sure whether you’re within our service area, feel free to contact us before booking.

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3. Booking and Appointments
 • You can schedule a service online, by phone, or via text message.
 • Appointments are confirmed via text or email.
 • No prepayment is required to book.
 • Same-day or next-day service may be available depending on location and availability.

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4. Pricing
 • Prices vary based on the type, size, and condition of the area to be cleaned.
 • Free estimates are available upon request.
 • Quotes are valid for 14 days.
 • Final pricing will always be confirmed before service begins.

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5. Payment Policy
 • Payment is due upon completion of service unless otherwise agreed.
 • We accept cash, major credit/debit cards, and electronic payments (Zelle, Cash App, etc.).
 • Invoices are available upon request.

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6. Cancellation and Rescheduling
 • You may cancel or reschedule up to 24 hours before your appointment at no charge.
 • Same-day cancellations may incur a $25 cancellation fee.
 • We may reschedule due to severe weather or equipment issues; customers will be notified promptly.

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7. Satisfaction Guarantee
 • We guarantee your satisfaction.
 • If you’re not satisfied with the results, contact us within 48 hours, and we’ll return to make it right at no extra cost.

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8. Liability and Safety
 • Our team is insured and trained to operate all equipment and cleaning products safely.
 • Customers are responsible for securing pets, vehicles, and fragile items before service.

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9. Contact Information
Apher LLC
Location: Woodbridge, VA
Phone/Text: 571-412-6844
Email: denis@aphersystems.com
Website: www.apherllc.com
Business Hours: Monday–Saturday, 8:00 AM – 6:00 PM